Parul Sharma
ALL of finesse - Hospitality
Corporate Trainer & Hospitality ExpertParul Sharma
Hospitality, Behavioral & Etiquette Coach and Training consultant with over 24 years’ experience, specializing in mentoring teams for customer service and image building. Nurtured personnel in hotels and service sectors for process, behavioral, interpersonal, attitudinal and managerial skills development. Coached, mentored and prepared personnel at all stages from career commencing entry-levels, supervisory, team leaders and heads of departments to assume greater responsibilities with confidence and skill. Adept at conducting industry specific quality & service audits and mystery shopping.